Politique de remboursement

REFUND POLICY

Effective Date: January 14, 2026

Overview

At Desire Treats, we take pride in our gluten-free fusion desserts and experiential dining experiences. Your satisfaction is important to us.

Dessert Mixes & Products

Due to the nature of our gluten-free baking mixes and food products, we can only accept returns or offer refunds in the following cases:

• Products arrived damaged or defective
• Incorrect items were shipped
• Products are past their expiration date upon arrival

To request a refund for physical products:

• Contact us within 7 days of receiving your order
• Provide photos of the damaged or incorrect items
• Refunds will be issued to the original payment method within 5-10 business days

Cultural Dinner Experiences & High Tea Events

• Cancellations made 48 hours or more before the event: Full refund
• Cancellations made less than 48 hours before the event: No refund, but credit toward a future event
• No-shows: No refund

Master Tasting Package

• Cancellations made 7 days or more before scheduled date: Full refund
• Cancellations made less than 7 days: 50% refund or full credit toward future purchase

Contact Us

For refund requests or questions, please contact us at: desiretreats@email.com